Open Exhibits 3.0 was released on November 12, 2013; so please be aware that software support materials are continuing to be produced and updated.
You can post questions (and answers!) in the OE Software Support Forum. We do not provide any support via email. Sorry.
Open Exhibits version 1.x software is still available for download. However, we do not provide any support for OE 1.x.
Open Exhibits software is member supported. While we do try to help answer unanswered questions, if we provided direct and immediate support to every user we would not have the resources to develop anything new!